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IOnclad Website & Purchase Terms of Service

Effective date: 2026-06-29 Last updated: 2026-06-29

These Website & Purchase Terms of Service (the "Terms") govern your access to and use of the website at https://theionproject.com/ionclad (together with related pages, the "Site") and your purchase of licenses for the IOnclad desktop application ("IOnclad," the "Software," or the "App"). Please read them carefully.

Note on the Software itself. These Terms govern the Site and the purchase of IOnclad licenses. Your installation and use of the downloaded Software are governed by the separate IOnclad End User License Agreement (the "EULA"), which you accept when you install or use the App. Where these Terms and the EULA both apply, the EULA controls for matters concerning use of the Software, and these Terms control for matters concerning the Site and your purchase. Capitalized terms not defined here have the meaning given in the EULA.

1. Acceptance, Who We Are, and Scope

1.1. The Site and IOnclad are provided by The Ritz Plaza LLC, a South Dakota limited liability company, doing business as The IOn Project ("Company," "we," "us," or "our"). Our principal place of business is The Ritz Plaza LLC, [[FOUNDER: insert full street address]], Winner, South Dakota, USA.

1.2. In these Terms, "you," "your," and "User" mean the person or entity accessing the Site or purchasing a license.

1.3. By accessing or using the Site, creating an order, or purchasing a license, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site or purchase a license.

1.4. Scope. These Terms cover: (a) your use of the Site; and (b) the purchase, payment, and license-key fulfillment process for IOnclad. They do not replace the EULA, which separately governs your use of the Software once installed. They also do not govern third-party services, which are subject to their own terms (see Section 8).


2. Eligibility

2.1. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Site or purchase a license.

2.2. If you are using the Site or purchasing on behalf of a company or other organization, you represent that you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.

2.3. You represent that you are not located in, under the control of, or a national or resident of any country or party subject to U.S. or applicable trade sanctions or export restrictions (see Section 10.2), and that your use complies with all applicable laws.


3. Accounts, Licenses, and Polar as Merchant of Record

3.1. Merchant of Record. Purchases of IOnclad licenses are sold and fulfilled by Polar Software, Inc., a Delaware corporation located at 3500 South DuPont Highway, Dover, DE 19901, USA ("Polar"), acting as the merchant of record and authorized reseller for the Company. This means Polar — not the Company — is the seller of record for your transaction and is responsible for processing payment, charging and remitting applicable taxes, and administering certain billing matters.

3.2. Polar's terms also apply. When you check out, Polar's own checkout terms and privacy policy apply to the payment and billing portion of your transaction, in addition to these Terms. Polar's privacy policy is available at https://polar.sh/legal/privacy. The Company and Polar each act as independent controllers for the data each respectively collects.

3.3. Payment processing. Card data is handled by Polar's payment processor, Stripe, Inc., as Polar's sub-processor. The Company does not receive or store your full payment-card details.

3.4. License delivery. After a successful purchase, your license key is delivered to you by email at the address you provide at checkout. It is your responsibility to provide a valid email address and to keep your license key secure. If you do not receive your key, contact [email protected].

3.5. No Company account required. IOnclad is local-first and does not require you to create or maintain an account on a Company server to use the Software. Your license is bound to your device through the activation process described in the EULA and Privacy Policy.


4. Pricing and Payment

4.1. Currency. All prices are stated in United States Dollars (USD) unless expressly stated otherwise.

4.2. Tiers. IOnclad is offered in paid "Pro" tiers (for example, Pro, Team, and Business), plus a lifetime option. Current pricing, features, and tier details are shown at checkout and on the Site, and may change from time to time. The price applicable to your purchase is the price displayed at the time you complete checkout.

4.3. Taxes and VAT. As merchant of record, Polar calculates, collects, and remits any applicable sales tax, VAT, GST, or similar taxes based on your location and applicable law. Any such taxes are shown at checkout and are your responsibility in addition to the listed price unless stated otherwise.

4.4. License issuance. Your license key is issued and emailed to you upon successful payment, as described in Section 3.4. Access to paid features is enabled by activating that key in the Software per the EULA.

4.5. Authorization. By completing a purchase, you authorize Polar (and its processor) to charge your selected payment method for the total shown at checkout, including applicable taxes.


5. Refund Policy

We want you to be satisfied with IOnclad, and because IOnclad is local-first and free to evaluate before you buy, we encourage you to try the Software's free functionality and review the Findings and Verdict behavior before purchasing.

5.1. 14-day refund for defective or not-as-described product. If, within fourteen (14) days of your purchase, IOnclad is materially defective or does not function substantially as described on the Site, and we are unable to resolve the issue after you contact us, you are entitled to a full refund of the amount you paid. To qualify, you must contact us within the 14-day window with a description of the problem.

5.2. Discretionary goodwill refunds. Outside the circumstances in Section 5.1, refunds for a digital product are generally not required once the license key has been delivered and the product downloaded. However, we may, at our reasonable discretion, grant a goodwill refund — for example, for an accidental duplicate purchase, a clear billing error, or a purchase you have not activated. We aim to be fair and reasonable.

5.3. How to request a refund. Send a refund request to [email protected] (general/legal) including your order or license details and the reason for the request. Because Polar is the merchant of record, Polar may administer or process the actual refund on our behalf, and a refund may also be requested through Polar's standard support channels. Approved refunds are returned to the original payment method.

5.4. Statutory consumer rights (EU/UK and others). Nothing in this policy limits any mandatory statutory rights you may have under the law of your country of residence.

5.5. Abuse. We may decline refunds where we reasonably determine the request is fraudulent, abusive, or part of a pattern of repeated refund-and-repurchase activity, or where the license has been used in violation of the EULA or the Acceptable Use Policy below.


6. Acceptable Use Policy

This Acceptable Use Policy ("AUP") applies to your use of the Site, the purchase process, the IOnclad license, and the surrounding product ecosystem. The use of the Software itself is additionally governed by the EULA.

6.1. Lawful use only. You may not use the Site, IOnclad, or any related service for any unlawful purpose or in violation of any applicable law or regulation, or in a way that infringes the rights of others.

6.2. Authorized-testing rule. IOnclad is a security and launch-readiness audit tool for your own assets. You may use IOnclad's scanning, dependency-lookup, file-hash, and Live Site Auditor features only against source code, systems, and websites that you own or are expressly authorized in writing to test. You must not point IOnclad — including the Live Site Auditor and Core Web Vitals features — at any website, host, or system you do not own or are not authorized to assess. You are solely responsible for ensuring you have authorization, and for compliance with all applicable computer-misuse and anti-hacking laws.

6.3. No attacks on or scraping of the Site. You may not: (a) access the Site by automated means (bots, scrapers, crawlers) except for well-behaved search-engine indexing; (b) probe, scan, or test the vulnerability of the Site or our infrastructure, or breach or circumvent any security or authentication measure; (c) interfere with or disrupt the Site (including through denial-of-service or excessive-request activity); or (d) collect or harvest personal data from the Site.

6.4. No reselling, sharing, or transferring keys. License keys are for your own (or your organization's licensed) use under the EULA. You may not resell, sublicense, rent, lease, redistribute, publish, or share license keys, except as expressly permitted by your tier and the EULA.

6.5. No circumventing licensing. You may not bypass, disable, tamper with, reverse-engineer for the purpose of defeating, or otherwise circumvent IOnclad's license validation, activation, device-binding, or feature-gating mechanisms, or use a license key obtained other than through a legitimate purchase.

6.6. No misuse of outputs. IOnclad's Findings and Verdict are advisory only (see the EULA). You may not present them as a security certification, guarantee, or penetration test, or use them to mislead third parties.

6.7. Consequences. Violation of this AUP may result, at our or Polar's discretion, in suspension or termination of your license, refusal or cancellation of orders, revocation of access to the Site, forfeiture of refunds, and referral to law-enforcement or other legal action, in addition to any remedies available under the EULA or applicable law.


7. Intellectual Property

7.1. Our content and marks. The Site and its content — including text, graphics, layout, logos, and the names "IOnclad" and "The IOn Project" — are owned by or licensed to the Company and are protected by intellectual-property laws. Except as expressly permitted, you may not copy, reproduce, modify, distribute, or create derivative works from Site content without our prior written consent.

7.2. Limited license to use the Site. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for its intended purpose of learning about and purchasing IOnclad. The Software itself is licensed under the EULA, not these Terms.

7.3. Third-party marks. References to third-party names and marks — for example, VirusTotal, OSV.dev, NVD/NIST, Google PageSpeed Insights, GitHub, Polar, and Stripe — are nominative and descriptive only, used to identify those services. Such references do not imply any sponsorship, affiliation, or endorsement by those third parties, and all such marks remain the property of their respective owners.


8. Third-Party Services and Links

8.1. The Site, the purchase process, and certain opt-in features of IOnclad may interoperate with or link to third-party services, including Polar (merchant of record), Stripe (payment processing), OSV.dev and NIST NVD (dependency CVE lookup), VirusTotal (file-hash reputation), Google PageSpeed Insights (Core Web Vitals), and GitHub.

8.2. These third-party services are operated by independent third parties and governed by their own terms and privacy policies. We do not control and are not responsible for the content, availability, accuracy, security, or practices of any third-party service, and your use of them is at your own risk and subject to their terms.

8.3. Linking from the Site to a third-party resource does not imply our endorsement of it.


9. Disclaimers, Limitation of Liability, and Indemnity

9.1. Site provided "AS IS." THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components. Warranties and disclaimers concerning the Software are set out in the EULA.

9.2. Advisory nature. As further described in the EULA, IOnclad's Findings and Verdict are advisory, pattern/heuristic-based, not a comprehensive penetration test, security certification, or guarantee, and cannot detect everything (including runtime-, console-, or dashboard-managed configuration). Nothing on the Site changes this.

9.3. Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS MEMBER, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SITE OR YOUR PURCHASE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CONSISTENT WITH THE EULA, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE AND YOUR PURCHASE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR THE LICENSE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT, OR (B) USD $50.

9.4. Mandatory rights preserved. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, for fraud, or death or personal injury caused by negligence), or any mandatory consumer rights you may have.

9.5. Indemnity. You agree to indemnify, defend, and hold harmless the Company and its member, officers, and agents from and against any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms or the AUP, your violation of any law or third-party right, or your unauthorized testing of assets you do not own or are not authorized to test.


10. General Provisions

10.1. Privacy. Our handling of personal data in connection with the Site and your purchase is described in our Privacy Policy (https://theionproject.com/ionclad). For privacy and data-subject requests, contact [email protected]. Note that the Site loads Google Analytics 4; the downloaded App does not.

10.2. Export compliance. IOnclad and your use of it are subject to U.S. and other export-control and sanctions laws. As detailed in the EULA's export clause, the Software is mass-market encryption software and may not be exported, sold, or used in U.S.-embargoed destinations (including Cuba, Iran, North Korea, Syria, and the Crimea, DNR, and LNR regions of Ukraine) or by denied, blocked, or sanctioned parties (including persons on the OFAC SDN List or BIS Entity/Denied Persons Lists); additional restrictions apply to Russia and Belarus. You represent that you are not such a party and will comply with these laws.

10.3. Changes to these Terms. We may update these Terms from time to time. We will update the "Last updated" date above and, where appropriate, provide additional notice. Changes apply prospectively; your continued use of the Site after changes take effect constitutes acceptance.

10.4. Governing law and venue. These Terms are governed by the laws of the State of South Dakota, USA, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or relating to these Terms or the Site is the state and federal courts located in South Dakota, and you consent to their personal jurisdiction. (Sales are worldwide; South Dakota law governs this contract, while applicable privacy duties follow where you reside.)

10.5. Dispute resolution. Before filing any claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally in good faith for at least thirty (30) days. Matters relating to payment, billing, or refunds may also need to be raised with Polar as merchant of record. Nothing here prevents either party from seeking injunctive relief for intellectual-property or AUP violations.

10.6. Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

10.7. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

10.8. Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

10.9. Entire agreement. These Terms, together with the Privacy Policy and (for use of the Software) the EULA, constitute the entire agreement between you and the Company concerning the Site and your purchase, and supersede all prior agreements on that subject. Polar's checkout terms additionally apply to the payment portion of your transaction.

10.10. Contact.